Prescriptions

Online

Local surgeries request that patients order their repeat prescriptions directly with the surgery. Ensure you order your prescription when you have no less than 7 days of medication left at home.

The easiest way to do this is using the NHS Wales App:

You can also order through your surgery’s website or in person at the surgery. (Most surgeries have arrangements for patients who are housebound, please ask you surgery for more information).

Online

We offer online prescription ordering for patients at local surgeries who allow this. Please complete the form on our Order Prescription page.

Prescription Collection

We collect prescriptions from surgeries throughout Pontypool, Griffithstown, Sebastopol and Cwmbran and prepare them in advance for your collection at the Pharmacy.

Please allow 7 days from placement of your prescription order to collecting your dispensed medication at the Pharmacy. This allows the GP the time they require to issue your prescription and the time we need to prepare your medication.

24/7 Collection Point

Our 24/7 prescription collection point at New Inn Pharmacy makes it easy for you to collect your prescriptions at the time that suits you best. Simply ask our staff, phone 01495 763504 or email enquiries@newinnpharmacy.com if you would like to use this facility.

Prescription Delivery Service

We offer a Home Delivery Service to patients living in New Inn, Pontypool, Griffithstown and Sebastopol who cannot get to the Pharmacy. Order your repeat prescription when you have no less than 7 days of medication left at home to allow time for your prescription to be issued, dispensed and delivered to your home by our friendly delivery team.

To access this service please phone 01495 763504 or email enquiries@newinnpharmacy.com

Is my prescription ready for collection?

We send text messages to let you know when your prescription is ready for collection.

Order your prescription when you have no less than 7 days of medication left at home. If it has been more than 7 days since placing your prescription order and you have not yet received a text message call us on: 01495 763504 to see if your prescription has been received from the surgery and is ready for collection.